CUSTOM DESIGN

 

 

SIMPLE THREE STEP PROCESS

1

Choose a Jewellery Type/Style

2

Select your Diamond or Gemstone

3

Collaborate with Us on the Perfect Design


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SHOW ROOM

Have some coffee or champagne while we browse together.

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GEM LAB

Our certified gemologists will source any gem or diamond for you.

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WORK SHOP

Our factory is proudly on display, assuring our work is done on-site by accomplished goldsmiths. Come take a tour.


APPOINTMENT FORM

Make your life easier - schedule an appointment with a jewelry professional. You’ll get honest & helpful advice, as well as curated items to choose from. Appointments range from Wedding Rings, Re-Designs, Family Jewelry & More.


 


LINDSAY'S DIAMOND & COLOR STONE LIBRARY

Explore our carefully curated Diamond & Colored Gemstone library. Hand-selected for their unusual beauty, color & personality. Gleaming treasures for designers, collectors, and everyone in between.

 


CUSTOM PORTFOLIO

 

 


 

Frequently Asked Questions

 

Since every custom design piece is one-of-a-kind, all costs vary. Costs are determined by factors such as preferred metal karat and quantity, costs of precious stones, and amount of labour. We build our quotes by respecting your budget, while ensuring quality is not compromised.

We believe the experience of creating something uniquely for you should be accessible to everyone. Without compromising our reputation for excellence in our craft and service, we offer competitive pricing to pieces that are available from the show-case, online, or from other retailers.

Custom design pieces typically take anywhere from 2-4 weeks to complete. However, we are flexible and can work around most time requests!

 


 

If you're looking for service with a smile (through a mask), then True Bijoux is for you! Lindsay was fantastic throughout the whole process! She's amazing, we can't be more grateful for her help. 100% would recommend!!!

Grant Collins. in Montreal, Canada

Hands down the best customer service I’ve ever received! Lindsay, one of the staff, went above and beyond my expectations to ensure that I got a custom piece to fit my uniquely sized engagement ring, on a tight deadline right before my wedding! The only jewelry store in town I’ll recommend from now on!

Lindsey Thomson. in Ottawa, Canada

Amazing, knowledgeable service! Lindsay was the absolute best throughout the entire experience, and went above and beyond. If you want something unique and personal with the most beautiful and incredible results, look no further. 100% recommend!

Tim Tang in Ottawa, Canada

We had wonderful service from True Bijoux. I have a very small (size 3.5) ring finger and my ring was custom ordered and delivered to the store in only a few weeks. Lindsay is so kind and extremely knowledgeable. Highly recommended!

Madelaine Morrison in Ottawa, Canada

Tammy helped me create the perfect engagement ring. Staff are super friendly, even if you don't know what you're looking for, they are very professional and helpful. If your ring isn't going to be ready in time they have options that allow you to get a rental ring to propose with until your ring is ready. 10/10

Brendan in Ottawa, Canada

The sales staff at True Bijoux let us meander through and then showed us all sorts of fun and usual estate jewellery. She was lovely and friendly, and allowed us to try on lots of different rings. It was fun, and they have a lovely array of jewellery.

Ingrid Burgetz in Ottawa, Canada