Shipping

 

Items ordered through True Bijoux online, over the phone, and in-store are shipped via Fed-Ex, Purolator or Canada Post. We are happy to offer complimentary shipping within Canada.*  Your full name, valid street address and contact information is required for delivery. You will be required to sign for the parcel. For your security and peace of mind, items over $250 are insured.


DELIVERY IN CANADA

Merchandise will be delivered via Fed-Ex, Purolater, or Canada Post. You may request express delivery. Processing time for in-stock items is 2 business days; 3 weeks for other products.


DELIVERY WITHIN OTTAWA

Same day shipping available through Trexity, call or text 613-232-2229 and out team will assist.


INTERNATIONAL ORDERS

You will be charged a flat rate - customs, taxes and import duties are the responsibility of the customer. If you have any questions, please contact or text True Bijoux  to discuss shipping options and charges at 613-232-2229 or hello@truebijoux.ca

OVERNIGHT DELIVERY

If you require Overnight Delivery, please contact or text a True Bijoux at 613-232-2229 or hello@truebijoux.ca and we will do our best to accommodate your needs.

*Orders shipped to some areas in the world including Northwest Territories and Nunavut may require a third party shipping company and additional charges may apply.