It’s important that your ring fits perfectly and comfortably. True Bijoux Jewellers offers professional ring sizing in-store. We can resize rings made of the following materials: white, yellow or rose gold, platinum, palladium and sterling silver. Turnaround time is generally a week but if you can’t wait, we can accommodate rush sizings in many cases. If you are newly engaged, call us to make an appointment and we will try to have your ring ready the same day!

At True Bijoux our expert stone setters are able to set diamonds or coloured stones in a variety of settings and stone shapes. Our team will determine how the stone came out of the setting and will advise you on how best to proceed.

Engraving a personal message, symbol or family crest is a lovely way to make a piece of jewelry extra special. At True Bijoux we offer both hand engraving and machine engraving both of these services are done on site.

5. Shanking (ring band)

A shank is how a jeweller refers to the back of your ring. Over many years of enjoying your ring it will eventually wear thin, especially on the lower part of the band. When this occurs, the integrity of the ring can be compromised, gemstones or diamonds may get loose in their settings and the ring may even break. Our goldsmith at True Bijoux can re-shank your gold, silver and platinum ring and return it to you like new for you to enjoy for many years.

It is best to restring pearls and gemstone beads every 5 years, depending on how often you wear them, so if you see extra space between the knots that separate the pearl or bead from each other, then it is a good sign that the necklace needs to be restrung. There are two different methods of stringing with or without knots. We offer both of these restringing services at True Bijoux in our store in downtown Ottawa.